Stone Tepi Pipe, Andean Serpent Totem Tepi, Hand Carved from Stone in Peru's Sacred Valley
This tepi pipe comes from our master artisans in Peru's Sacred Valley. This is an authentic, high-quality tepi pipe (not a tourist souvenir), hand-carved from Piedra de Machu Picchu, a sacred stone that is abundant in the mountains of the Sacred Valley and in and around Cusco.
ABOUT THIS TEPI
Design: Serpent (S1)
Measurement: Approximately 7.5" (long pipe portion only)
Finish: Natural/Unpainted
*Please note each tepi is hand-carved and unique, so there may be minor cosmetic variations.
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Shipping from United States
Processing time
1 business day
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
This Privacy Policy describes how and when HanaqPacha collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information for any orders requiring personalization, if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
1. As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.
2. When you have provided your consent, which you may revoke at any time, such as by signing up for a mailing list or to receive notification about special offers.
3. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
4. As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests. These may include providing and improving our services, or to stay in compliance with the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
1. Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services (i.e. to deliver your purchases).
3. Business transfers. If we ever sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
4. Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 2 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
1. Access -- You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
2. Change, restrict, delete -- You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
3. Object -- You can object to our processing of some of your information based on our legitimate interests and receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4. Complain -- If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact US
For purposes of EU data protection law, I, Jon DeRosa, am the owner/operator of HanaqPacha and, for all intents and purposes, the data controller of your personal information. If you have any questions or concerns, you may contact me at HanaqPachaShop@gmail.com. Alternately, you may mail me at:
Jon DeRosa 9655 Burnet Avenue, North Hills, CA 91343
Frequently Asked Questions
How can I be sure the Kuripe I purchased will be a good fit?
A valid question! We have sold many kuripes and tepis over the years and very rarely have had one returned because of fit. Our designs are nearly universal and designed to fit just about everyone.
That said, we always suggest that once you receive your kuripe to "try it on" without hapé first to ensure a good fit. If you find it is not a good fit, please contact us and we'll work out a return or exchange (*please be sure you do this before you actually use it with hapé, because once it has been used, we are not able to accept returns for hygienic reasons).
If you have special sizing requests or you're not sure what you need, just ask and we'll be happy to help you!
Can I return or exchange my item?
We do our best to accommodate all customer requests. We accept returns and exchanges for items that are not as described, do not fit, or are damaged.
We unfortunately cannot accept returns or exchanges for items that the buyer "does not connect with energetically" or "changes their mind" about after the fact. This is unfortunately a risk one takes purchasing metaphysical items online.
We also cannot accept returns or exchanges on products like used kuripes for hygienic reasons, or sprays that have been used/tested.
However if you received a product that does not fit, does not work, is not as described, or is otherwise problematic -- excluding the exemptions we've indicated here -- contact us & we will do our best to rectify it for you.
Are your indigenous items "Fair Trade"?
Yes!!! 100%!
One of the main reasons we began HanaqPacha was to support the communities that have helped us so much with their healing, their culture, their medicines, their hospitality. Now, we work with many artisans in Peru and Brazil (and Indonesia, and beyond)... and do our best to support them, their families and their local economies by purchasing their wares at the most fair prices possible.
Your business helps us expand our global "family" even more, commissioning more unique works by our friends both at home and abroad.
I provided an incorrect address for my order, what do I do?
If you provide an incorrect shipping address & catch it right after ordering, simply message us to let us know. If it’s caught right away there is usually no problem in updating the shipping address before we ship.
However, please understand that you, the buyer, are responsible for providing an accurate shipping address for your order. If you do not provide an accurate shipping address, we cannot be responsible for rerouting a parcel once it has left our hands.
If an item is returned due to an incorrect shipping address that you provided, we can reship, but will need to charge for the reshipping fees. This can get expensive and time-consuming. So please take a few seconds before submitting your order to ensure that all info is correct.
Any pro tips for a smooth transaction?
Yes! We ask only two things of our customers: 1.) Please read the entire item description before ordering and 2.) Please respect our shop and policies.
Most customer issues arise because someone did not read the item description or store policies. We spend a lot of time including DETAILED descriptions of each item, as well as at least 8 photos of each item. We do this to ensure our customers' satisfaction. However the one catch is that you need to read the information we provide so you can make an informed decision, to ensure that you will receive the exact thing you are in search of.
Not doing so risks lengthy and expensive return processes which are frustrating for all. So please read the descriptions and policies prior to ordering ;)
I live in the Los Angeles area, do you offer local pickup?
No, unfortunately we are not able to offer local pickup at this time. However we do ship just about daily and orders to the LA area typically will arrive in 1-2 days once shipped (Priority Shipping is generally 1 day in most cases).
Any tips for international buyers?
Yes! One tip really: we ask that you track your item periodically via Etsy once we ship.
Many times, international items experience long delays in customs (which is normal), and sometimes parcels are "held for collection" at the local post office of the buyer and need to be picked up, or else they will be returned to seller. It is the responsibility of the buyer to stay abreast of this, so they can be sure to attend to any collection or signature required by your local post office.
If an item is returned due to non-collection, you will need to file a claim with Etsy and/or wait until the item is returned to us (which may be months) for reshipment, and then pay for reshipment.
Much easier to track and stay updated!
I received my order and there's a problem, what should I do?
Please contact us right away and we will do whatever we can to resolve the issue.
While we know the initial reaction may be to leave a negative review, please reach out to us first and give us the opportunity to help you. We're not perfect, but we do take accountability when we are at fault or when we have made an error.
We want all our customers to have a positive shopping experience with us. We have a long history of excellent customer service and can help find a solution to almost anything.
Negative reviews should really be a last resort and are rarely warranted. We prefer to find solutions so that everyone is happy.
When I track my order it says it was delivered, but I haven't received it, what do I do?!
If an item is marked as "delivered" but not received, the next step is to speak with your local post office. It could mean it was misdelivered to an incorrect address or it may be waiting at the post office for you. If you provide the tracking number to a manager at the post office they can explore.
If you do not have success with this, you can open up a case with Etsy for an item not received. Often times Etsy may directly compensate the buyer in these circumstances: help.etsy.com/hc/en-us/articles/5745586898199-How-to-Open-a-Case-?segmen...
We're unfortunately not able to file claims for items marked as "delivered," but we do everything we can to ensure that you will either be refunded or receive your item. So please keep us updated.